Frequently Asked Questions

Get answers to common questions about First Time Lash Client Consult.

During your 20–30 minute consult we'll assess natural lash condition, discuss desired style, review medical history, and perform a sensitivity check if needed. We'll recommend extensions or a lift and schedule your first service with customized options and pricing.

Most consultations last 20–30 minutes. If you require a detailed analysis, multiple style trials, or a patch test, plan for up to 45 minutes. This ensures we choose a safe, flattering lash option and answer all your questions thoroughly.

Yes — we can perform a patch test during the consult when appropriate. It's recommended for clients with sensitive eyes or known allergies. The test helps identify reactions before full application; we may schedule a follow-up appointment depending on results.

Yes. After evaluating your natural lashes, eye shape, and lifestyle, the technician will recommend extensions, a lash lift, or both. Recommendations prioritize durability, comfort, and aesthetics so you leave informed and confident in the chosen service.

Arrive with clean, makeup-free eyes and avoid contact lenses if possible. Bring photos of lash styles you like and note any eye sensitivities or medications. This helps us tailor recommendations and ensures a safe, effective treatment plan.

Consultation pricing varies; some clinics offer free consultations that apply toward your first service, while others charge a nominal fee. At Elva Medical Aesthetics we'll inform you of any consult fee at booking and apply it to your initial lash appointment when applicable.